Customer Service
Customer Service
You can contact Customer Service by sending an email to skald@umgstores.fr.
Requests are usually processed within 48 hours maximum (working days).
For a better experience
- Shipping/Order Tracking
For a better shipping/order tracking, please indicate in the subject line of your email your order number and the subject of the request:
- Order/Cancellation
- Returns/Refunds
- Pre-sale concert code operation
- Others
Here are also some answers to commonly asked questions: